Usage Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

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Prohibited conduct and content

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@servernexa.com or mailing us at: HD-102,WeWork 247 Park, 13th Floor, Vikhroli Corporate Park,Hindustan C. Bus Stop, Lal Bahadur Shastri Rd, Gandhi Nagar, Vikhroli West, Mumbai, MH 400079.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Term for storing personal data

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SERVERNEXA CLOUDTECH ACCEPTABLE USAGE POLICY

Servernexa.com delivers services globally with the commitment to safeguarding each client and providing top-notch services. The ensuing guidelines have been established to ensure the fulfilment of this responsibility. Servernexa CloudTech retains the sole authority to determine violations of these provisions.

General :

Services offered by Servernexa CloudTech are meant for lawful purposes only. Any transmission, storage, or presentation of information, data, or material in violation of India, UAE, United States Federal, State, or City law is strictly prohibited. Subscribers are required to indemnify and hold Servernexa CloudTech harmless from any claims arising due to the use of the service.

Content :

Unacceptable content includes, but is not limited to:

  • Copyrighted media without distribution authority
  • Unlicensed applications
  • Cracking programs or key generators
  • High-Yield Investment Programs (HYIPs)
  • Child pornography or kidnapping material
  • Fraudulent activity, phishing, pyramid schemes, chain letters
  • Terrorist propaganda, racist material, bomb/weapon instructions
  • Virus/Virii, Spyware, Malware, or other infectious material
  • Material protected by trade secret or other statutes
  • Prohibited activities such as IRC, game servers, voice servers, and abusive scripts

Online Activity:

Any attempt to undermine or harm Servernexa CloudTech's equipment, network, operations, or clientele is strictly prohibited. This includes Denial of Service Attacks (DOS/DDOS), unnecessary port scans, mail bombing, and unsolicited advertising.

Bulk Email:

Spamming or unsolicited advertising from the Servernexa CloudTech network is strictly prohibited. Legitimate bulk email must meet specific criteria, and failure to comply may lead to termination.

Policy Violations:

Servernexa CloudTech may audit systems at any time for potential policy violations. The Abuse Department will issue warnings, and failure to respond may result in suspension.

Suspension/Deactivation:

Failure to follow terms and conditions may lead to service suspension or termination without prior notice. Deactivated accounts forfeit refund rights.

Unauthorized Usage:

Clients are responsible for stopping unauthorized parties using Servernexa CloudTech services for abuse/violations.

Resource Usage:

Servernexa CloudTech is the sole arbiter of resource usage violations, including bandwidth overages. Overage fees may apply.

Filtering:

Servernexa CloudTech reserves the right to block/filter or throttle ports and/or IP address ranges, at its discretion.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@servernexa.com or mailing us at: HD-102,WeWork 247 Park, 13th Floor, Vikhroli Corporate Park,Hindustan C. Bus Stop, Lal Bahadur Shastri Rd, Gandhi Nagar, Vikhroli West, Mumbai, MH 400079.

[Re: Privacy Compliance Officer]

[HD-102,WeWork 247 Park, 13th Floor, Vikhroli Corporate Park,Hindustan C. Bus Stop, Lal Bahadur Shastri Rd, Gandhi Nagar, Vikhroli West, Mumbai, MH 400079.]