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Ans. You can buy Plesk or cPanel license during the server purchase, or at a later time when the need arises.

Ans. We offer WHMCS as a billing panel for your dedicated server. You can purchase the license from us at a minimal cost and install the application on your dedicated server.

Ans. Every server comes with its Server Administration Panel by default. This panel allows you to carry out crucial server administration tasks and monitor resource consumption like GUI-based CPU, Memory, Storage & Inodes utilisation, IPs and Storage (for HDD servers only) details and functions to Rebuild, Restart, Web-based VNC and reset access credentials.

Ans. The Dedicated Servers come pre-configured with RAID 1. At present, we don’t allow customisation of RAID level. Would love to hear about such new features requests to help us serve you better.

Ans. The server uplink port speed is up to 1 Gbps.

Ans. After the payment, your server will be provisioned in about 30 minutes and you can access it via SSH. The disk resize operation, however, may still run in the background for a while after provisioning.

Ans. To ensure high uptime and accessibility at all times, we are available 24x7 for any hardware, network, booting, O.S. or login issues. Our System Administration Support will also assist you with basic cPanel & Firewall setup and their issues.

Ans. At present, the additional storage feature is only available with our HDD servers in the US data centre. Would love to hear about such new features requests to help us serve you better.

Ans. Dedicated Servers can be used for Websites, Databases, Custom Applications, Ecommerce, DNS, File Storage and Emails. Emails, however, must be restricted to personal, organisational or professional purposes. The use of Dedicated Servers to send out mass emails/marketing is NOT recommended and can attract penalties.

Ans. Our Dedicated Servers are virtualised (1:1). Thus, nested virtualisation will not work due to network restrictions on the host system.

Ans. We don’t have any backup solution at the moment. Yet, we strongly recommend that you maintain a remote backup to avoid any hassles during any ill-fated incident.